Frequently Asked Questions (FAQ)

1. How long does shipping take?

Domestic orders (Turkey) typically arrive within 3–7 business days. International orders may take 7–20 business days depending on the destination.

2. Do you ship worldwide?

Yes! We ship to most countries worldwide. Shipping costs and delivery times vary by location.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to monitor your shipment status.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.

5. What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout.

6. My item arrived damaged. What should I do?

We're sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the damaged item, and we will resolve the issue promptly.

7. Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placement. After that, the order may already be processed and shipped.

8. How can I contact you?

You can reach us through our Contact page. We aim to respond within 24–48 hours.